HDFC Bank — Levied Heavy Late fees ,over limit and financial charges during moratorium

My name is kishore Kumar ..I have been holding HDFC Regalia Card ending with 4107...I applied for a moratorium from April to August.. In September i got a call from HDFC collection department. One of the guys (i do not want to name him considering that it might affect his career) promised that if i make a minimum due of 21750, my card will not get blocked and will be eligible to restructure. Trusting the banking professional i paid 22000..I clearly mentioned that i need an easy restructure plan as i am in no position to make such hefty monthly payments and interest on interest and late fee...Kindly reverse the late fee, over limit charges and hefty financial charges that has been levied on my card account and restructure my card account ..It is really unfair to leech out from customers during these troubled times..

I have been getting calls from HDFC backend team demanding 42000 payment. If im on LOP, how can you be demanding so much?

Kindly help me come out of this by resolving this dispute asap and provide me the restructure plan..
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HDFC Bank customer support has been notified about the posted complaint.
 
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This is very bad !!! No response till now its been a Week ...

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