HDFC Bank — Lien on account

HDFC Bank — Lien on account

P Pankaj2685 from Delhi, Delhi Sep 16, 2020

I have a saving account in hdfc account also a loan account 50550154. I am paying the emi however there is a lien on account. When i talked to bank official, he could not explain the lien reason. Later on they released the lien of 5000₹ and put another lien of ₹114. Now the lien is of ₹1065. I am keep on writing to them and requesting a call to explain the reason. I have twoited, asked them on facebook the only fake response that will get back in 5 days. I asked them to extend my maritorioum when i recieved an robo call at the end of last month, but still they processed the charges. They can not do anything what they want. Should i die? Should i stop eating? What should i do.? These people are nuts and least care of about a customer. Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
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Pankaj2685

from Delhi, Delhi

Sep 16, 2020

"YOUR COMPLAINt has been forwarded to HDFC Bank Limited CUSTOMER service. You should receive a reply from the company representatives within several days."

I got the email with above message . It means HDFC has no obligations to get back to the CUSTOMER on time however they can expect that their CUSTOMERs pay their EMI on time. It clearly shows how unethically HDFC Operations is. Really ###

HDFC Bank Customer Care

from Mumbai, Maharashtra

Sep 16, 2020

Verified Support

Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Preethi
HDFC Bank Customer Assistance