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[Resolved]  HDFC Bank — Loan application number not found, saying blocking at agency

Address: Chennai, Tamil Nadu, 600093

Hi,

I have applied for loan (Personal) unknowingly via agency mobile number: [protected], loan application number 39106119, got only sms saying application approved processing like that etc.., while collecting cheque they said loan tenure is 3 years wherein i applied for 2 years.

Hdfc says agency mistake
Agency says hdfc mistake

Finally, they say agency people should write letter about mistake, amount not credited, application on hold. While tried to track application on hdfc site, it says no such application number exist

I have applied this in 3rd week of march, they dont provide any update, my mobile charges are raising due to calls to these ppl. Got fed up with both hdfc and agency i contacted(My bad time)

~sathya t
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Apr 18, 2016
Complaint marked as Resolved 
Hi Ganesh, Thanks for your support in getting loan processed, Your help is highly appreciated ~Sathya
HDFC Bank customer support has been notified about the posted complaint.
 
3 Comments

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Comments

Dear satvan,

Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans
Reply
Dear Satvan,

I understand that our sales manager Mr. Ganeshprabhu Sethuraman has contacted you and addressed your query. Do write back to us in case of any pending issue.

-Anay
HDFC Bank Customer Assistance
Reply
yes, thanks for getting back, have got the amount but with some deduction, please ask respective person to send soft copy of loan document
Reply

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