[Resolved] HDFC Bank — Loan

[email protected]

from Muvattupula, Kerala

Apr 16, 2017

Address: 683111

Website: consumer complaints

I have received a call form one of HDFC representative in cochin, As per him iam eligible for 3.75 lack loan .I have a outstanding amount of Rs.38000/ for previous loan .We have completed all formalities and waiting for cash, one day i have received a call from Mr.subash (HDFC) iam not eligible for loan up to 3.75 . He offered upto 1.95 lack and will get below 1.60 lack form bank .Iam really shame for your bank, the thing is i have a salary account of HDFC for last more than 04 years .Iam approach another bank for a loan and the interesting thing is he offer to me upto 04 lack if iam changing my salary account HDFC to another bank .

Kindly advise for above subject

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May 23, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 21, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your loan application/reference or account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance