[Resolved]  HDFC Bank — loan

Address: 560073
Website: www.hdfcbank.com

Hi,
The below incident happened on 11th november, 2017.
I got a call from someone asking for my kyc documents.
I questioned him, that i did not request anyone to collect, and from where did he get my number. He said somebody might have given wrong number.

And on 13th nov, 2017 i got a call from the below number saying that i have applied for a loan and if i have submitted my documents to the person on saturday.

[protected]

They even referred me using my full name. And when i started asking questions, they cut the call. They are not picking my call after that.

I have not applied any loan nor have i authorised anyone for doing the same on my behalf.

How can someone else apply a loan on my behalf?
Is my details safe with the bank?

And
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Dec 15, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 14, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, Caller Details and your registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
 
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