[Resolved]  HDFC Bank — loan compliance

Address:Coimbatore, Tamil Nadu

Sir/madam :, i am annapoorani i have a 2 wheeler loan a/c in hdfc a/c. No:92601261, i paid the my 1st due amount on 9th sep, no one explain the loan due date, i paid the loan amt on 9th september but my actual due date is 4th that day bank staff call and informed me to pay the 300 for late fee.. I paid the ect 300 for late fee after few days i received the msg 290 amount was still pending. I think this is a communication problem of bank and loan dept basically no one explain the date of payment and late fee... So please refund my rs.300 and cancel the 290 due amount... Thanking you...!
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Oct 27, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2019
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days. -Anay

-Nadia
HDFC Bank Customer Assistance
Verified Support
Sep 26, 2019
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Nadia
HDFC Bank Customer Assistance
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