[Resolved] HDFC Bank loan — Credit card payment harassment calls

Adeeb A

from Bengaluru, Karnataka

Apr 12, 2016

Address: 560076

Website: HDFC

Hi team,

I mohamed adeeb would like to inform you that i have a personnel loan from hdfc bank[protected] i have missed to pay the emi of the month march and received a call from the collection team bangalore. He is so rude to me telling that if i fail ti make the payment in a days time he will go to my house and harass my parents to make the payment.
The reason for not making the payment was one of my friend had used my credit card and my salary account was been to -57000, i had completed paying the money to the bank in a notice of 20 days. The question i am asking is when i can pay such a huge amount why cant i pay 4118???

The collection team should be a little polite to the customers.

Kindly request you to get back to me with a clarification on the earliest.

Thanks,
Mohamed adeeb

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Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 14, 2016

Verified Support

Dear Customer,

I request you to write to [protected]@hdfcbank.com along with the number from which you are receiving calls, Loan account details and contact details with ref ID- TTU[protected] in the subject line. Will get back to you.

-Bejoy,
Customer Care Assistance.