[Resolved] HDFC Bank — Loan on credit card

AmolChakre

Apr 19, 2017

Address: 411006

Hi,

My credit card ending 7034 has been selected for 25, 000/- loan on the basis of my credit card. So Users I just wanted to Inform you please do not trust such fake commitment calls.
On yesterday I got a call from one of the HDFC Executive and she said I will get a loan in 10 min approval process but since last couple of days I am trying to get this loan.
Even they reduced my credit litmit on the same day but yet not getting my loan ammount. HDFC care center providing totalally wrong and fake commitment to the credit card holders.
And got a reference call from this number [protected].
Please if you could do anything respond me on [protected].

Thanks,
Amol

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May 24, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 21, 2017

HDFC Bank Customer Care's response Dear Customer,

We regret to assist you further in the absence of the card details, Having said this, we request you to provide the following details to the below e-mail id to enable us to do the needful.

1.Name as mentioned in the card account,
2.Last four digit of your credit card (xxxx xxxx xxxx 1234),
3.Contact number as updated in the copard account and latest contact number.

For any further clarifications, you may write to us at : [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected] .

-Bejoy
HDFC Bank Customer Assistance