[Resolved]  HDFC Bank — loan settlement

One loan was in my father's name Bimal Chutia . We got sattlement for this loan is Rs 120000/ in two installments and 1st is to give 70000/ and second is to give Rs 50000/ in next month .
Now problem happen like that when we went to bank rs 70000/ as cash, they ask us to give one security cheque leaf . But we cannot able to give them cheque leaf they told we cannot able to pay the cash amount Rs 70000/ . They told us to give the payment next month .
Next month we have paid Rs 60000/ in December 2017 and they told we can pay the remaining amount in January . Now we are arranged the amount of 60000/ and it is ready in our hand then one manager stated to bargain with us and he asked if it is possible for us to give 80000/ and again he told if it is possible to give rs 75000/ or rs 70000/ or rs 65000/ like that way he is asking more payment . We are really helpless because after our father's death we are financially damaged .

Please help us to pay the rest amount and get the loan sattlement letter as soon as possible. Why they are started to bargain like this we also surprise . We want to close this loan as soon as earlist possible. Please help us .
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Mar 3, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Jan 30, 2018
Updated by sangeeta saikia
One loan was in my father's name Bimal Chutia . We got sattlement for this loan is Rs 120000/ in two installments and 1st is to give 70000/ and second is to give Rs 50000/ in next month .
Now problem happen like that when we went to bank rs 70000/ as cash, they ask us to give one security cheque leaf . But we cannot able to give them cheque leaf they told we cannot able to pay the cash amount Rs 70000/ . They told us to give the payment next month .
Next month we have paid Rs 60000/ in December 2017 and they told we can pay the remaining amount in January . Now we are arranged the amount of 60000/ and it is ready in our hand then one manager stated to bargain with us and he asked if it is possible for us to give 80000/ and again he told if it is possible to give rs 75000/ or rs 70000/ or rs 65000/ like that way he is asking more payment . We are really helpless because after our father's death we are financially damaged .

Please help us to pay the rest amount and get the loan sattlement letter as soon as possible. Why they are started to bargain like this we also surprise . We want to close this loan as soon as earlist possible. Please help us .
Verified Support
Jan 31, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete issue, Loan Account No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
 
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