[Resolved]  HDFC Bank — Locker charges

Address: 122008

I have a locker with hdfc bank.. Which i wanted to surrender in january but the bank employee said you have already been charged till 2017 april so it is better to surrender in april.. I went to the branch in 2017 april they said you have already been charged on 2nd of april i am a senior citizen have a classic account with hdfc and the branch employe straight away very rudely said no sir nothing can be done.. This is very rude i escalated the matter to hdfc head but they say the same thing no change.. And i was being charged 7000 last year now they charged 10000.. And when i got the locker they said it will be free with certain amount of fixed deposit.. Cant believe the kind of fraud hdfc is doing and that with a senior citizen it is my hard earned money.. Please do something about it
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Jun 29, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
May 28, 2017
Updated by surajprakash13
Account no. [protected]
Bank Branch code - HDFC0003818
Verified Support
May 29, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your account, branch details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
 
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