HDFC Bank — Looting money using different names

Address: HDFC Bank India

I am J NIKHILESH account holder of hdfc bank with cst id :[protected] of branch in Eluru, Andhra Pradesh .
Mobile Number:- [protected]
Email:- [protected]@gmail.com
My hdfc Bank looting customers money in different types of new ways i have upgraded my debit in hdfc app, while i am upgrading the card i called and talk to hdfc customer care associative he told to me that there is no joining and issuing fee for hdfc debit cards and also o checked i tha app also it shows that the issue fee is NONE, you can check in the attachment . And For my old card i paid my anuual fee . Now, my newly issued debit card which i recently upgraded card is charged clearly in the statement it shows that debit card issue fee after the charges are debited i called and talked to customer care associate now he is telling that there is an issue fee for your new debit card and telling it is advance anual fee for your new debit card, how you can charge anual fee in advance and why it does not shows in statement that anual fee charges, it is clearly showing that issue fee for debit card is none . Please help me with issue.