HDFC Bank — lost money in payzapp and not refunded the amount

anilbextc

from Pune, Maharashtra

Sep 14, 2017

Address: Bangalore, Karnataka, 560037

Hi,

I made a fund transfer of 5000 rs. From payzapp to my sbi saving account and transaction got failed. So the money deducted from payzapp and not transferred to my sbi account. Also money not been credited to my payzapp wallet. The payzapp customer care number is always busy 24*7. The call is not responding. I am tired of this.

Pls help me.

My contact - [protected]
Payzapp username -[protected]
Transaction date - 14/09/2017
Transaction id[protected]ql08ew6

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HDFC Bank customer support has been notified about the posted complaint.

Sep 14, 2017

Updated by anilbextc Hi,

I forgot the password so tried to login account many times. So now my account is blocked and i even can't reset the pin. I tried to call payzapp customer support but call is not responding. Its always busy.

So please unblock the account so that i can reset the pin.

Payzapp number - [protected]
Name - anil bhawangirkar

Thanks,
Anil

Sep 15, 2017

Updated by anilbextc Hi,

Got 3 Fraud calls till now ...asking the details of credit/debit cards ..
Pls be aware of this number ...

1) [protected]
2) [protected]
3) [protected]

These are big fraud...Kindly aware and don't share your details.

Thanks,
Anil

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Comments

anilbextc

from Pune, Maharashtra

Sep 14, 2017

Hi,

I received call from this number [protected] (Rahul).
By telling that he is from consumer complaint. Asking me credit card details to unblock payzapp account.
I told him credit card number and expiry date.
He is asking me that you will receive otp for debiting 10 Rs. Tell me the otp.
I didn't tell the otp bcz of security issue so he blocked the credit card.

Now my payzapp also blocked and credit card also blocked.

Regards,
Anil