HDFC Bank Ltd. — home loan -misrepresentations

Address: New Delhi, Delhi, 110019

Hdfc ltd. Is not at all transparent in their online system although they boast of online consumer portal. The principal outstanding is never visible. They refuse to accept prepayments in the last days of the month. Even if a cheque is deposited during the last 1-2 days prior to month end, it is not accounted for and customer is not given credit. The home loan executives misguide and misrepresent the facts and force the customers availing housing loan to take insurance policies that too term plans etc which are very high in cost for the customer. Hdfc ltd. Is not at all customer friendly. They are not accepting prepayments online in the last days of the month is never shown on their website nor there is any such mention in the loan documents. They do not even accept prepayments of loan online in this digital world. The customer is forced to visit their branch to hand over the cheque and then also it is their prerogative to accept it or not.