HDFC Bank — mab charges (minimum average balance) charges in spite of maintaining the required amount

Address: Bangalore, Karnataka, 560078

Hi,

I am having a bank account in hdfc from past 7 years.. Out of these 7 years..5 years i was having a preferred account in hdfc.. I have shifted to bangalore some 5 years back..2 years back when i visited your local kanakpura branch in bangalore for some transaction.. Your hdfc staff in the local brach forced me to open an account in kanakapura hdfc branch.. I strictly said no.. As i know this was ploy used to charge some mab charges (Minimum average balance).. Your people said.. Nothing extra will be charged as all the accounts will be linked to a single customer id... This account in local branch will just facilitate me in account transactions with out any restrictions.. Even though i opposed some how your people opened the bank account by forcing me... Today i have been charged rs 708 as mab charges in the kanakapura account.. Even though my main account (Hyderabad) account had inuf money.. That is above the minimum amount that has to be maintained..

The worst part is that you people have transferred rs 708 from my hyderabad account to kanakpura account with my knowledge and then deducted my rs 708 as mab charges for october month.. This is nothing but day light robbery..

I know these are the cheep tricks used by bankers to charge mab charges.. Thats why i have opposed it at the beginning only.. Inspite of that.. You have opened and account making a false claim that no mab will be charged for different accounts as they are under single id... What i predicted exactly same thing happened..

Second thing is how can you move my money within accounts with my knowledge or without giving a intimation to me...

Utter non sence

If this is the condition of the customer who a preferred customer for 5 years... God knows what will be the condition of normal customer without any knowledge..

If this is not sorted out.. I am going to shoot mails to higher authorities and take the matter to consumer court and social media also.

So please forward this mail to the concerned people.. And rectify the mistake

Please find the attachments for reference.

Thank you