HDFC Bank — Macbook pro 16inch cash back not received

I have bought my mackbook pro 16 inch with hdfc bank credit card on 17/02/2020 from forma saket delhi. As mentioned by hdfc bank (To receive cashback of 7000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in croma, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.