[Resolved]  HDFC Bank — mandate for debit - frequency adho

I have received the following sms from bank:

Dear customer mandate reference no: hdfc[protected] issued to banyantree services limited with value rs. 100000.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

I have not given any mandate. Please resolve the issue. Screen shot of the sms is attached herewith.
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Oct 11, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 10, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your account/customer Id, screenshot of the message and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
 
17 Comments

Comments

I have also received the same message on my phone on 26 dec and there is no tip from where this has appeared, I have contacted my bank and they are also clueless so far. Any help would be highly appreciated.
Even I have received the same SMS on 26th December itself. I have also contacted HDFC regarding this and they are clueless as well. Inside the branch, they let me have a peek at the mandate and I am shocked to find my own signature below the mandate !

I dont even know who Banyan Tree Services are neither have I heard the name anytime before this. Help is appreciated since despite raising the complaint today, I have just received another SMS saying the mandate has been registered ! I have emptied my account already but till when??
Hi all,
Today I have received such a information, could you please let me know what needs to be done.
Thanks,
Bala
Hi all,

I too received a similar sms from hdfc on 26th of feb but with a difference that my signature wasnt matching .Did anyone in this group get any clue abt it?
Thanks
Sandhya

These charges are related to Mutual Funds, contact your mutual funds advisory and they can assist you.
This Message is realted to Mandate Signed by you, where the Bank is confirming that, they have processed the request and will debit your account when ever presented to the Maximum amount mentioned in the Mandate... You might have signed for your Mutual Fund Investment, Insurance Premium or Any Utility Payments and more..

Manish Jain
Tirthankar Investments & Insurance Consultant
https://www.facebook.com/tirthankarinvestment/
Dear Customer Mandate reference no: HDFC[protected] issued to BHANIX FINANCE AND INVESTMENT LIMITED with value Rs. 99999.00 and frequency ADHO is received today for processing. In case of any issue please get in touch with your branch.
Not credited my account pls help me
Am madhanagopal. K

Hello Everyone
Today I have also received same sms. Can any one give me some clarity no this what kind sms is this and I should do because Bank staff has no answer. @ [protected] Thanks
I've received a following sms from bank.

Mandate reference no: HDFC[protected] issued to Reliance Nippon Life Insurance Co LTD with value of Rs. 44000.00 and frequency ADHO is received today for processing.
I want to confirm here that there should be no amount deduct from my account regarding this. I've not agreed to this kind of terms. If there will be any amount related queries, they should ask me first .
Kindly make sure of this. I'm posting a picture of the sms too below.
Thank you.

I have also received the same message today's morning and I have no clue what needs to be done. Can anyone explain?

I am also receiving same message from HDFC Bank can anyone please help
Alert!HDFC Bank Mandate reference no: HDFC[protected] issued to STATE BANK OF INDIA with value Rs. 36200.00 and frequency MNTH is received today for processing.

I also received the above message. I have not done any mandate from any bank. Need support.
Dear HDFC Team,

WHY THIS KIND OF MSG IS COMING TO MY NUMBER I HAVE NOT RAISED ANY FOR THE BELOW TRANSACTION WHAT IS THIS I CANNONT UNDERSTAND WHY LIKE THIS MSG COMING..

ACH Debit mandate registered for Rs. 10000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX83723 for Razorpay software pvt ltd with UMRN No.HDFC[protected]

Dear HDFC Team,

WHY THIS KIND OF MSG IS COMING TO MY NUMBER I HAVE NOT RAISED ANY FOR THE BELOW TRANSACTION WHAT IS THIS I CANNONT UNDERSTAND WHY LIKE THIS MSG COMING..

ACH Debit mandate registered for Rs. 10000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX83723 for Razorpay software pvt ltd with UMRN No.HDFC[protected]

Sibananda Panigrahi's reply, Sep 6, 2021
Hello. Have you got any solution for this? I have received the ditto message with the same amount as well. Please let me know if you have done something about it. Help is much appreciated.
I got a similar message today.

ACH Debit mandate registered for Rs. 15000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX44624 for Razorpay software pvt ltd with UMRN No.HDFC[protected].
guptakratikaaaa's reply, Oct 2, 2021
Hello..Have you got any reply for this? I also got this message but I am clueless if something needs to be done about it. Please let me know if they reply.
What is ADHO frequency means?
Hi there,
I have received the same message on June 7, 2023 at 9:56 AM as "Alert!HDFC Bank Mandate reference no: HDFC[protected] issued to Razorpay software pvt ltd with value Rs. 52610.00 and frequency ADHO is received today for processing. "

I have not raised any such transactions. Please help me out of this.

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