HDFC Bank — MCTF ATM Transaction

Sir 10000 deduct (Update: inr 10, 000.00 debited from my account on 10-june-2020. Info: mctf atw 10/06/2020 from my account.
I call to customer care they said you make a atm transaction of 10000rs. On 10/06/2020. At that time 10000 rs. Debited from my account and credited at the same time, but i didn't get any message of these transactions. And now they are saying that transaction have been made succesfully.
How is this possible.
Now 10000 rs. Have been deducted from my account as mctf atw transaction.
Sir pls revert asap.
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