[Resolved] HDFC Bank — Mctf atw transaction 10000 rs. deducted

sakshit39874553

May 16, 2020

Address: sec - 41 village agahpur noida GBN.

Sir, 10000 rs. Deducted (Mctf atw 13/05 526099xxxxxx0480 ghaziaba) from my account no. *0480 from gurgaon branch ifsc code h
Hdfc0000929 on 15/05/2020.
I call to customer care they said you make a atm transaction of 10000rs. On 13/05/2020. At that time 10000 rs. Debited from my account and credited at the same time, but i didn't get any message of these transactions. And now they are saying that transaction have been made succesfully.
How is this possible.
Now 10000 rs. Have been deducted from my account as mctf atw transaction.
Sir pls revert asap.

+1 photos

Was this information helpful?

No (0)

Yes (1)

Aug 5, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 20, 2020

HDFC Bank Customer Care's response Dear Customer,

We understand that you have also raised your concerns at HDFC Bank Support reference Number[protected] and you will receive a response from them to your e-mail ID.

Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our NetBanking and Mobile Banking services.

-Nadia
HDFC Bank Customer Assistance