[Resolved] HDFC Bank — membership fee debited twice on 2017

Selim Yusuf Rahaman

from Arambagh, West Bengal

Nov 26, 2017

Address: 731101

I, selim yusuf rahaman, am a credit card holder of hdfc bank. I have already paid membership fee rs. 575/- on 15th march, 2017. Again rs. 590/- on 15th nov, 2017 is debited from credit card for renewal membership fee. I complained customer care to solve my problem, but they did not refund my money. That is why i complain here. So, i request you to help me to get refund that money.

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Jan 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2017

HDFC Bank Customer Care's response Dear Customer,

we have reviewed your comments expressed and confirm having responded to your email id on November 23, 2017. The reference number for this interaction is [protected].

-Manoj
HDFC Bank Customer Assistance