[Resolved] HDFC Bank — Mental abuse and harassment

Dreamgarl

from Vadodara, Gujarat

Jun 20, 2017

Address: Mumbai City, Maharashtra, 400013

Website: www.hdfcbank.com

I was not able to make a payment due to being financial unstable. Intimated my family to provide my new number as i recently moved to a different state. However hdfc bank calls my family up, provides my personal details to hdfc without id and verification abuses them mentally and when the call got disconnected, she then again called and specifically asked for m father to again do the same. When the concern was raised with hdfc hey are just beating around the bush from last 21 days however have not got any resolution.

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Jul 22, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, loan/credit card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance