HDFC Bank — mental harassment by payment recovery agent

Address: New Delhi, Delhi, 110018

I had a credit card dues due to financial reasons i could not pay their installments. I had paid some minimum dues for some time but because i was the only earning member of my family i could not clear the debts. I am a working lady and works in a private company. After so much struggle i found a job. But can only fulfil my daily requirements. I could not pay such big amount and had been telling these recovery agents my problem and telling them that right now i am not earning much so give me little more time so that i can arrange this amount and settle it. But could not arrange the complete amount. So they started callinng my relatives and misbehaving with them. She had been saying i am not going to pay her debts you should call her but they have been calling her every this and then and using bad and abusive language. She has been completely harrased and as after that they call me and warn me that if i don't pay the complete amount they will call each relative to recover the money. And from last one month they have been calling at my workplace and misbehaving with my team mates and seniors. When i asked them not to do this they say either pay the money or else be ready to loose the job. I can not survive if i loose this job. They have been torturing me extremely from a long time. I had been trying to contact bank and credit card department but could not succeed as the numbers toll free or the other contact numbers given on all the websites does not exist or wrong number. Now they have been calling my boss from [protected] and
Recovery agents of your bank is torturing and harassing me to make a payment. They have being calling my office board line abusing and using offensive words with my colleagues to defaming my image in the office which is mental torture and harassment. Also, threatening me and my family for dire consequence and defaming my social status. I am not running away any where!!! I responds to their calls on my cell phone than why this harassment and mental torture???
If they continue defaming me in office and friends and relatives i would not be able to live normally. I can no more take this harrasment and i think it is going nowhere accept not letting me even earn my daily living. It is torturing me too much that i can neither live nor work???
They are like criminals who torture the person to an extent where either the person gets into depression and commits suicide because of no place left for them to either live or work. They have got to choose only one option and that is to finish everything.
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HDFC Bank customer support has been notified about the posted complaint.
 
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For the last two months I am paying my due amt late but hdfc executive daily calls me atleast 5 7 times a day to tell me the same thing over and over again . It’s a mental torture while am driving when Iam in office .. I have not made any late payment till last two months but now I have got some finacaial problem since not able to pay it on time and not much amt is pending only as am paying it even a bit late. But the executives are behind me and torturing me like hell... really worst bank service ever had ..

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