[Resolved]  HDFC Bank — Mental harassment complaint against hdfc bank

Address: Mumbai City, Maharashtra, 400025
Website: HDFC BANK

To,
The reserve bank of india,
Mumbai;

Subject: mental harassment complaint against hdfc bank ltd.

Dear sir/madam,

The case regarding mental harassment complaint against hdfc bank ltd. I have loan and credit from hdfc bank where in last month due to emergency reason i went to my native place...

I had not made payment for the loan and credit card last month... But when they (Hdfc bank) contacted me i have conveyed them the msg that once i am in mumbai i'll completely pay all ur dues.

After conveying also... They have used foul languages and used to harrase us like anything. My dad has blood pressure problem and he has collapsed twice due to this people.

They mentally tortured us, used foul languages and threatened us also...
Because of this condition my whole family is in shock state and we also got humiliated in our society because of this.

I just want to ask, this is procesure to behave with your customer...

Kindly help...

Thanks & regards,
Roshan behera
Mobile no [protected]
Was this information helpful?
No (0)
Yes (0)
Jul 24, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Jun 16, 2017
Rajendra Kumar Thogari's response
3 Jun 2017
3RD PARTY CASH TXN INC ST & EC 080617
13 Jun 2017
172.50 amount is deducted from my account may i know the reason.i never withdrawal from my account, how u show me as withdrawal
Jun 21, 2017
Updated by behra
To,
The Reserve Bank of India,
Mumbai;

Subject: Mental harassment complaint against HDFC BANK LTD.

Dear Sir/Madam,

The case regarding mental harassment complaint against HDFC BANK LTD.i have loan and credit from Hdfc bank where in last month due to emergency reason I went to my native place ...

I had not made payment for the loan and credit card last month...but when they (HDFC BANK) contacted me I have conveyed them the msg that once I am in Mumbai I'll completely pay all ur dues.

After conveying also...they have used foul languages and used to harrase us like anything. My dad has blood pressure problem and he has collapsed twice due to this people.

They mentally tortured us, used foul languages and threatened us also...
Because of this condition my whole family is in shock state and we also got humiliated in our society because of this.

I just want to ask, this is procesure to behave with your customer...

Kindly help...

Thanks & Regards,
Roshan Behera
MOBILE no [protected]
Verified Support
Jun 22, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your loan details, credit card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
 
1 Comment

Comments

3 Jun 2017
3RD PARTY CASH TXN INC ST & EC 080617
13 Jun 2017
172.50 amount is deducted from my account may i know the reason.i never withdrawal from my account, how u show me as withdrawal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32756
    Pending
    0
    Resolved
    18408
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information