HDFC Bank — Minimum Balance charges and closure of my account

Address: Bangalore

My salary account (In HDFC bank) was created in my company xxxxxxx and now my salary account in HDFC bank has been converted to savings account (Without informing me) and hence I had called your customer care and raised a request to close my account as I did not want to use the account and they did say that they will follow up with the request and close the account. After that i never logged in to my account through net banking and no transactions have been done till the date. I logged into my account for some reason on[protected] and I see that I have Rs. -6501(-ve) in my account.

According to the RBI, A bank does not allow the balance in a savings account to go negative due to imposition of charges for non-maintenance of minimum balance and if any bank continues to debit charges on a savings account creating a negative balance, customers can approach the banking ombudsman.

Source: https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=9343&Mode=0

And since currently I'm in Visakhapatnam and couldn't come to your branch for any assistance in closure of my account. Hence I request you to kindly waive off the charges and help me in closing my account as early as possible. Expecting prompt response from your end.
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