[Resolved] HDFC Bank — minus balance

rajmallick

from Raha, Assam

Aug 29, 2017

Address: Purba Medinipur, West Bengal, 721653

I hikmatiar mallick, ac no [protected]. I was opened that a. C. 2-3 yrs ago, due to some financial problem i was not able to maintain the minimum balance. I was left that place after some time for my job. I don't even remember that i have a hdfc bank account. But recently my current company have opened a hdfc salary a. C. For me. When i received my welcome kit, i have get a notice from the bank that " i have a old costumer id and my new salary a. C. Has been linked with that id. And the new id is invalid now. Somehow i have recover my old id, password and opened it. I was shocked to see that my old a. C. Has rs -4917 balance and new salary a. C. Is also converted to saving a. C.. Now i am very upset with that. I want to close my old account without pay the minus balance. Please help me to get my salary a. C. Back.

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Oct 1, 2017

Complaint marked as Resolved

Branch called me and ask me to visit. I was visited the branch and submitted the closure form, they assure me to close the ac on same day. But ac didn't closed. I was contacted the branch after 2 days. They made some unnecessary excuse. I contacted again after 5 days & they made excuse again. I was irritated & file a complain again at HDFC Costumer care. And they closed the ac after that complain.

HDFC Bank customer support has been notified about the posted complaint.