[Resolved] HDFC Bank — mir[protected] without any information amount deducted from my account

nashinde

from Pune, Maharashtra

Aug 1, 2017

Address: Pune, Maharashtra, 411014

Dear customer care,

Without any information bank has deducted 590 rs from my account. I want my money back and the reason also why it is deducted.

Kindly reply as soon as possible

Hdfc account details :
Account number :[protected]
Customer id : 72591447

Transaction details :
Reference number : mir[protected]
Narration : inter-british cash christmas including gst 100717-mir[protected]
Deducted date : 29 jul 2017
Amount : 590

I am waiting for reply.

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Sep 2, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2017

HDFC Bank Customer Care's response Dear Customer,

The debit pertains to cash transaction done by you on July 10, 2017. The charges have been levied in conformity to our Bank's Schedule of Fees and charges. Please visit the URL below to know the fees and charges applicable to your account:
http://www.hdfcbank.com/personal/fees_charges/fees_charges

-Anay
HDFC Bank Customer Assistance