[Resolved]  HDFC Bank — mirevenue hold through gefu

Hi hdfc,

My bank account : [protected]

Mirevenue hold through gefu many times amount is deducting from my salary account around 5 to 6k.. These deductions are happening from feb 2020. I inquired in bank, they said first need to clear the due amount then only we got to know. I shocked that how come it is charging like 5 to 6k without knowing bank people...

I have a personal loan with cashe and not paid emi on due date so they have already charged more penalty charges like 8 to 9k in a month only.

I need to stop my all payments through ach or ncs or others. Mohana

Please response as soon as possible.

Thanks,
Jagan mohana
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Apr 12, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 15, 2020
HDFC Bank Customer Care's response
Dear Customer,

We sincerely apologise for delay in respond to your query. Your query has been shared with concerned team for further action.
Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances.

-Zubin
HDFC Bank Customer Assistance
 
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