HDFC Bank — MIRevenue Hold through GEFU

This is an complaint about as 'Hold' amount of Rs. 563.18 on Sep 18 2019 with no reason, without any information has passed yet customer how they do what like. Since i complained plenty with customer care and even branch in Sipcot but no response as of now. I don't understand why an bank is doing such thing, are they doing robbery from public or their system is hacked. Can anyone help how to raise an complaint about this bank to RBI and register an complaint.

Below are my details.

Name: Vigneshwaran M.S
Customer ID: 54439295
Contact No: [protected]