HDFC Bank — mirevenue on hold through gefu

Yash Singh Tomar

from Nabha, Punjab

Address:

HDFC BANK, Nehru Place Branch, New Delhi, Delhi, 110086

It was my salary account but then i left the company and it got converted to savings account, there were charges getting deducted for non maintenance of minimum balance in account. But in january 2019 i joined another company and shared the account details of my previous account of hdfc and shared a letter and mail also from my current employer to convert the account back to salary account with authorised signatory in the month of march 2019 and all but still bank is deducting charges for non maintenance of minimum balance and they are having no clarification for the same. Its very serious and troubling thin because my hard earned money is getting deducted that too mistake of bank and they are not able to solve the issue. Its highly negligence for customer support and its purely harrasement of the consumer. There should be penalty on bank for negligence of consumer services. Its purely a fraud o[censored]nauthorised charges and mental harassment.

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HDFC Bank customer support has been notified about the posted complaint.

Oct 08, 2019

Updated by Yash Singh Tomar This is the follow up mail to bank for conversion of the account but no response from bank till date, and still deducting money till date. They should now be liable to return the amount for the time period for which to hey have deducted amount after conveying them the message for conversion of savings to salary account, and even they should be penalised for this unauthorised deduction and giving this mental harassment that too after informing them and providing them all the necessary information the requested. Its purely a fraud and negligence of consumer services with unnecessary usage of power and position against general public and general consumer. I would like to file a case against them for the same. Since i’m having all the proofs required to get it done.

Verified Support

Oct 10, 2019

HDFC Bank Customer Care's response Dear Customer,

We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance required to be maintained is Rs. 10000/-.

The special facilities offered on the Salary Account is pursuant to the arrangement between the employer / company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank.

In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank.

Please visit for Terms and conditions: https://bit.ly/2JgzzR7

Further kindly provide us the complete branch address (from below URL) where the request for conversion was submitted to enable us to assist you further. https://bit.ly/2Hqff0y

-Nadia
HDFC Bank Customer Assistance

Nov 04, 2019

Updated by Yash Singh Tomar Thanks for update and i do understand the same, but i have already mentioned that the request from my current employer is sent to bank to convert the same to salary account since my salary is being credited in the same. Have you gone through the attachments or images i have shared, these are the mails forwarded within your bank and no update and no conversion till date.