[Resolved]  HDFC Bank — misbehaviour by atm security guard

Address: Jhajjar, Haryana, 124507

This is regarding the misbehaviour conducted by the security gaurd of the atm on model town, bahadurgarh, haryana. The gaurd is aged too much and is not even able to hear properly. I was standing in a queue and a person behind me went before me to use the atm to which i objected and in turn the guard started to argue with me stating "its his turn and you come out." to which i completely denied as it was my turn to use the atm for which i was standing for a long time in the queue. Without even knowing the exact situation he started arguing with me even though i was not at fault at all and he was even not ready to listen me. Later the gaurd said that he is not responsible to account the order of the queue in which they go inside and started arguing. He even threatened to file a false complaint against me to police. I request you to please take action against him. His name which he stated to me goes by "poon". Please hire a decent person to handle an atm so that in case of any misconduct he may be able to handle it unlike mr. Poon.

Regards,
Abhishek
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Nov 20, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete issue along with ATM details and your registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
 
2 Comments

Comments

Hi Team

I lost my card please reissue new by blocking old number is[protected].replace card as soon as possible. Delivery card to below address.

My address
Sri Durga Building
415, 5th Cross Road, Ashwath Nagar, Marathahalli 560037
My master card is lost on chandigarh card number is [protected].
valid upto 11/21 in the name of Pritam Singh Bansal. Mobile number [protected]

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