[Resolved] HDFC Bank — misguided customers

Swayam sharma

from Delhi, Delhi

Nov 10, 2017

Address: Karnal, Haryana

I got a loan emi for 1 year which earlier i wanted it to be for 2 years so i called hdfc customer care on 31october regarding the respective and i was miss guided by them as they told me to first cancel the loan for 1 year and then only a loan for 2 years can be provided and on 8th november i called up customer care again regarding this and then i was told that once a loan is applied then loan can not be applied again. So i request you to provide me loan as i was miss guided earlier and i request you to provide me loan as i would not be able to pay the whole amount at the same time. I will be very thankful to you.

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Dec 13, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2017

HDFC Bank Customer Care's response Dear Swayam,

I request you to share your Loan details and registered contact info to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance