[Resolved]  HDFC Bank — Misinformation by bank

Address:Koraput, Odisha, 763008

I have recently opened a savings account here in damanjodi with hdfc. I was said to do transactions monthly, or I might be charged a fine. On Thursday I got a call from the bank ordering that I had to deposit money into my account failing which my account will be blocked. I went to bank in Friday morning and a employee said me I had to maintain rs 2500 for 2 months. I didn't knew of that and asked him why it was not informed to me earlier ? He rubbished my question and said me to deposit Rs 5000 as soon as I can or else they will block my account. I requested him to wait till Monday. the same evening after 5'O clock the manager calls me and starts shouting at me. He says me to deposit money immediately or close my account and take all my left money. First, you guys don't tell all the terms and conditions and then this kind of behaviour. I don't know what kind of professionalism does this reflect. I assure you, I will close my account on Monday itself and advice everybody I can to avoid hdfc.
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Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
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Dear Customer,

You can write to us at [protected]@hdfcbank.com along with account details, contact details and issue details. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.

-Anay
HDFC Bank Customer Assistance

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