[Resolved] HDFC Bank — misleading charges on credit card

Manas18goel

from Ludhiana, Punjab

Oct 14, 2017

Address: Ludhiana, Punjab, 142026

When i got the credit card, i was told that i dont have to give any annual charges on my card. It is completely free. Yet they are now charging me 1000 rs for annual charges. I am really disappointed in them. When i called the customer care, they say there will be charges. They are misleading customers about the annual charges telling its free. I didnt expect it from hdfc

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Nov 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, credit card deails and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance