HDFC Bank — miss guide by the bank employee

Dear sir mam meri complaint against miss guide ki he apke hdfc bank Kalka distt panchkula haryana me mene home loan Ka BT apply kiya tha jisme apke employee ne phle rate of interest 8.5 to 8.9 bola tha me bt isliye krva raha tha kyuki mujhe top up ki jrurat thi already mujhe 9.35 pe dhfl ne loan diya he pure document dene k bad or processing fees lene k bad case login hone k bad bank Ka exicutive bolta sir apka pf salary se deduct ni hota apke area me naksha pas ni hota to mc se likhva k do vo bhi de diya fir bolte apko 9.9 Ka rate lgega ap rich prime k customer ho mene bahut jgh call ki hdfc me kyuki me regular hdfc ko car loan Ka business deta hu but bolte isse kam rate ni lgega ap mail pe 9.9 OK karo tb hm apko loan de skenge me fasta kya na krta pura month ho gya mene apke banker k khne k OK kr diya kyuki unhone bola future me rate km ho skta he but aj firse dubara phone krke bol rhe he apko 11.75 ka rate of interest lgega or 12 lac Ka loan apko de skenge jbki 15 lac apply kiya tha me puri tarah se hdfc ki esi bekar service se dukhi hu jo customer ko miss guide krte he ap ya to mujhe Jo bola uspe loan OK karva k do ya mera fully refund vapis karo agr esa ni hota me next time kisi ko hdfc k liye recommend ni krunga Thanks Chaitenya parkash