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[Resolved]  HDFC Bank — missing cheque

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: HDFC BANK

On 17th aug 2017, by mistake i have submitted a cheque of boi in hdfc bank sector-63, noida branch which need to be get submitted in axis bank.
Same day i realized this mistake, i visited the bank next day and the lady who was sitting there said all the cheques went to sector-4 for clearance and your cheque will take 6 to 7 working days to return back. I have made 2 visits in this week to trace the cheque but didn't get any response. Today i went to the bank and the person who was sitting there said your cheque details are not in our records. I have spoken to the bank manager she has asked me to wait till monday.
I am accepting that mistake was mine that i have submitted the in a wrong bank but bank has shown negligence, where did the cheque went??
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Sep 28, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Aug 18, 2017
rajinishanmugam's response hi i am rajini s i applied credit card last 15 days all verfication came but card is not recived me. ref no.[protected]S1
Aug 18, 2017
rajinishanmugam's response hi i am rajini s i applied credit card last 15 days all verfication came but card is not recived me ref no.[protected]S1
Verified Support
Aug 28, 2017
HDFC Bank Customer Care's response Dear Customer,

Please mail us at [protected]@hdfcbank.com along with the complete issue details, your contact details and cheque number/amount of cheque for further investigation.

-Bejoy
HDFC Bank Customer Assistance
 
2 Comments

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Comments

Hi i am Rajini s, i applied credit card last 15 days .all verfication came .home and office.and verficed call also only one message came application ref no;[protected]S1.i will searched showing under process, so many days under process. please credit card come or not please resolve my problem/
Reply
I koushik halder card no [protected] done my payment through IMPS by axis Bank (IMPS/P2A/[protected] on 5th or 6th August 2017.
But on my latest statement not showing any payment.
Do the needful ASAP
Regards
Koushik Halder
[protected]
Reply

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