[Resolved] HDFC Bank — Mobile number update on credit card

divyanm

from Mumbai, Maharashtra

May 25, 2017

Address: Bangalore, Karnataka, 560040

My name is Divya N.M, CUSTOMER ID. 45820140 and have changed my old mobile no. [protected] to new [protected].
I already submit a form for change of mobile no. to my account details one month back of this year. but still there is no response. I am facing problem in online transactions since the OTP will send to the old mobile number.
Please resolve this ASAP.

Was this information helpful?

No (0)

Yes (0)

Jun 29, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 29, 2017

HDFC Bank Customer Care's response Dear Customer,
we have taken note of your comments expressed with regard to your credit card and you may look forward to receive a response to your e-mail id on ( May 26, 2017) . We request you to bear with us in the interim. For any further clarifications, you may write to us at : [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is[protected].

-Anay HDFC Bank Assistance

Related HDFC Bank reviews

View all 32756 HDFC Bank Reviews

Comments

ishraque khan

from Pune, Maharashtra

Aug 26, 2017

I Mohammed Ishraque Khan had filed application for updating my mobile no on my credit card no [protected] about a month before but action is been taken to update the same on my credit card account. I kindly request you to do the needful as soon as possible.

ishraque khan

from Pune, Maharashtra

Aug 26, 2017

I Mohammed Ishraque Khan had filed application for updating my mobile [protected] no on my credit card no [protected] about a month before but action is been taken to update the same on my credit card account. I kindly request you to do the needful as soon as possible.