HDFC Bank — Mobile number updated wrongly last before 1 digit(

Address: Chennai, Tamil Nadu, 600041

Website: netbanking.hdfcbank.com/netbanking/CCLogin.html

Dear personnel

I have send letter as a request to change my mobile number for my new credit card account from +91-[protected] to +91-[protected] since 10 days. Though though it was your mistake from your side. When I apply the credit card I mentioned my number [protected] and I got verification call also same number. It got approved and received the card. But you updated last before 1 digit wrongly. But I am not able to generate pin number because your side mistake happen. So I called customer care they given solution for change of mobile number form. Same day I submitted at ATM. But it has not been happened due to signature mismatch problem.

I don't actually understand why do you not able to verify my signature though i have send signature declaration form along with mobile number change request form in which i have put signature which has not been changed ever since. I am using same signature as i did earlier.

If your system find any mismatching then clarify it manually or verify my credential details as per your norms, but this issue can't be solved by sending you letters. Your side you updated wrongly means why I have to suffer. if the issue is going to persist anyhow. It has been complete harassment from your side since 10 days and it will be forcing me to terminate my credit card.

There has been small request to change just mobile number. You are neither providing facility to change it using my net-banking account and nor providing me any other way to do that. Your costomer care executives are just helpless on this issue.

Kindly assist this problem and make this process complete asap without any letter or signature issue.

My credit card number:[protected]

Call me on +91-[protected] for any issue.

Thanks and regards
Karthikeyan C