[Resolved] HDFC Bank — money debited (5500) from payzapp but not credited towards beneficiary account

pankajsaini5558

from Bengaluru, Karnataka

Aug 9, 2017

Website: payzapp.biz.hdfcbank.com

Hi,

My name is pankaj saini, mob no. Is [protected].

I am using payzapp application for daily expenses. But i got disappointed when my account balance has been deducted but not paid towards beneficiary account and even not refunded towards my account. I could not connected to customer care since they are always busy with another call.

Transfer amount: 5500
Transaction status: failed
Txn id:[protected]rc87pm9

Paid to ashish saini mobile number [protected] but not recieved by him. And my account balance is showing rs. 0.00.

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Aug 9, 2017

Complaint marked as Resolved

Contacted to customer care and amount will be refunded back within 5 Working days.

HDFC Bank customer support has been notified about the posted complaint.

Aug 09, 2017

Updated by pankajsaini5558 I am getting so many fake calls asking for card details and all after putting this complain.