[Resolved] HDFC Bank — Money debited but payment failed

Akshay Panajwar

from Pune, Maharashtra

May 11, 2017

Address: Pune, Maharashtra, 411028

Website: netbanking.hdfcbank.com/netbanking

Hi There,

I made a netbanking payment on one of the e-commerce site (Amway) of 3706.00 RS on date 9th May 2017.

The money got debited from the account but later It showed me thw transaction has been failed.

Yet to get the money credited in my account.

Please have a look into this, reply me on my registered email ID & mobile number with HDFC given below

akshay.[protected]@gmail.com
[protected]

Thanks,
Akshay

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Jun 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 11, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account details, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance