[Resolved] HDFC Bank — Money debited from a/c but not credited to the a/c where transferred

Arup Nandi

from Delhi, Delhi

Jun 16, 2017

Address: Purba Medinipur, West Bengal, 721429

I am arup nandi. I have transfered rs.5000.00- from my hdfc a/c *165 to my friend on 14.06.17 through bhim app. Money was debited from my a/c but not credited to my friends a/c. Where as i have transfered him money on 13.06.17 which is a succsesful transaction. Also i have report an issue in respect to that transaction. My transaction id is[protected].

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Jul 25, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, transaction details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance