[Resolved]  HDFC Bank — money debited in payzapp

My money debited from my andhra bank debit card on 25th october while loading into payzapp wallet, it's debited from my andhra bank account but not loaded into payzapp, not showing in payzapp transactions also.. My registered payzapp number [protected], 2000 debited on 25th october but not yet credited till now
Kindly refund asap
And customer care number also not connecting
Hdfc phone banking people said they vl not take any payzapp complaints, sent mails also
So kindly resolve
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Dec 9, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Nov 07, 2017
Updated by Reshmakhan99
Hi
I load money 2000
in payzapp from my Andhra bank account on 25th October from debit card
It's deducted from my Andhra bank account but not loaded in payzapp wallet
Completed more than 8 working days no response from payzapp team
Kindly refund my amount, ThanQ
Reshma ([protected] registered payzapp number)
Nov 08, 2017
Updated by Reshmakhan99
Someone called me with [protected] this number
They are asking for my card details and CVV and OTP
They said they are calling behalf of HDFC bank regarding my complaint on consumer complaints
Please don't encourage this type of fraud people
Verified Support
Nov 08, 2017
HDFC Bank Customer Care's response
Dear Customer,

For us to look into your concern. Request you to provide us your registered contact details and issue details on the below link bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

Anay,
HDFC Customer Support Assistance.
 
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