[Resolved] HDFC Bank — money debited twice

samairra

from Kolkata, West Bengal

Aug 13, 2017

Address: Darjeeling, West Bengal

Yesterday i paid hdfc life insurance policy of rs.15000 online (Policy no.[protected]. At first payement could not be completed due to server issue then again i re-applied paid for second time and transaction was completed but the sum of rs.15000 was duducted twice from my account, will the debited sum be redibeted into my account. If yes then in how many days?

Was this information helpful?

No (0)

Yes (0)

Sep 15, 2017

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2017

HDFC Life Customer Care's response Hi, please note that the aforesaid policy no. is registered on the name of some other customer and the policy status is Paid Up . Kindly share your correct policy no. via email to us at [protected]@hdfclife.com from your registered Email Id for us to check the details and to reply to you with the resolution.