[Resolved]  HDFC Bank — money deducted

I was booking redmi phone which was 8999rs, money got deducted from my account but phone didn't booked. It was all about more than 15 days back.

I called to mi customer care, they were telling like its a bank problem

I called to hdfc customer care, complaint was registered i got a complaint reference id but didn't got money back.

Please respond asap,

Date of the incident :30/09/2019

Client number: [protected]

Full description of the incident: money got inducted 8999rs while booking phone but phone didn't booked

Desirable resolution of your complaint: request a refund/return back my amount

Complaint reference id: 2033024

Please respond back
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Nov 18, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have raised a chargeback vide ref # PDN133810. We will credit you A/C by 22-Nov-19(working day) as per regulatory TAT of Rupay (National Payment Corporation of India) / Visa / MasterCard TAT, provided we do not get a representment claim (that is proof of transaction) from the acquiring bank.

-Nadia
HDFC Bank Customer Assistance
Complaint comments 

Comments

Credit card EMI Deducted Twice. I have already paid my EMI through manual process still same amount of loan EMI Deducted through auto payment method. HDFC bank pls help me asap

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