[Resolved] HDFC Bank — money deducted from bank account and not credited in payzapp

balakrishna Ambati

from Bengaluru, Karnataka

Nov 6, 2017

Address: Hyderabad, Andhra Pradesh, 500032

Website: PayZapp

I have deposited 5000 rs to payzapp account from my credit card and the money get deducted from credit card but not credited in payzapp wallet i have tried calling on payzapp customercare but the call is not getting connected.

It's has been 5 days still i didn't get money in either of the banks. Can you please check and let me know the proper inputs.
Time and date:
09:10 am
02/11/2017

My contact details: balakrishna. [protected]@gmail.com

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Jan 15, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2017

HDFC Bank Customer Care's response Dear Customer

We're here to help. We request you to please provide us your registered contact details & issue details on the below Link: bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

Anay,
HDFC Bank Customer Assistance

Dec 15, 2017

Updated by balakrishna Ambati HDFC Bank — money deducted from bank account and not credited in payzapp

1 Review
Ba balakrishna Ambati on Nov 6, 2017 Mark as Resolved

I have deposited 5000 rs to payzapp account from my credit card and the money get deducted from credit card but not credited in payzapp wallet i have tried calling on payzapp customercare but the call is not getting connected.

It's has been 5 days still i didn't get money in either of the banks. Can you please check and let me know the proper inputs.
Time and date:
09:10 am
02/11/2017

COntact Details: [protected] Mail:balakrishna.[protected]@gmail.com