[Resolved] HDFC Bank — money deducted from bank

surya5128

from Hyderabad, Telangana

Nov 7, 2017

Address: Hyderabad, Andhra Pradesh, 500018

Hello sir, i am trying to add 5000 money in payzapp wallet in november 2nd. But at that time payzapp shows "try after some time, app error" then money will be debited from my hdfc bank but in my payzapp wallet it display zero balance. So this time we are very suffering due to money and now i wanted to use this money for hospitality. Till now i didn't receive the money from bank.

So i am requesting you to please refund the money as early as possible.

Transaction reference no : [protected]

Regards

Surya prakash
[protected]

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Dec 10, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2017

HDFC Bank Customer Care's response Dear Customer,

For us to look into your concern. Request you to provide us your registered contact details and issue details on the below link bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

Anay,
HDFC Customer Service Assistance.