[Resolved]  HDFC Bank — money deducted from my account

Hi dear the great hdfc bank,
I am writing this is with high priority problem for me which is happening every time,

There are below deductions from my account,
1 date:29/09/2017 @ inter-brn cash chg @ amount 177rs
2 date:29/09/2017 @ inter-brn cash chg @ amount 177rs
3 date:02/11/2017 @ 3rd party cash txn @ amount 177rs

My account number is : [protected]

Please solve this request and return back my amount 177+177+177.

If you won't solve this early i will take serious action against you.
Call [protected]@[protected] if you need more details regarding this.
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Dec 23, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2017
HDFC Bank Customer Care's response
Dear Thirupathi,

As a one time service gesture, we have processed reversal of said charges which will be credited to your account in 5-7 working days. Please visit below URL in order to know about inter-branch transaction charge and third party cash transaction charge: https://www.hdfcbank.com/personal/products/accounts-and-deposits/salary-accounts/premium-salary-account?accordname=accordian2.

-Manoj
HDFC Bank Customer Assistance
Nov 18, 2017
Updated by Thirupathi Nerella
Hi Manoj,

thanks for reply.
Deductions made 177*3=531 right. How much amount I am going to get back ?
Verified Support
Nov 21, 2017
HDFC Bank Customer Care's response
Dear Thirupathi,

We understand that our branch official Ms. Sakshi Aggarwal has contacted you and addressed your concern. Incase of any pending issue, please contact her on [protected].

-Manoj
HDFC Bank Customer Assistance
 
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