[Resolved] HDFC Bank — money deducted from payzapp app

Nivedita Kulkarni

from Bengaluru, Karnataka

Oct 29, 2017

Address: Bangalore, Karnataka, 560085

Website: Payzapp

Hi,

I made a fund transfer of 5000 rs. From payzapp to my sbi saving account and transaction got failed. So the money deducted from payzapp and not transferred to my sbi account. Also money not been credited to my payzapp wallet. The payzapp customer care number is always busy 24*7. The call is not responding. I am tired of this.

Pls help me.

My contact - [protected]
Payzapp username - nikuc3d
Transaction id:[protected]wg89jx3
Transaction date : 23rd october 2017

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Dec 4, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2017

HDFC Bank Customer Care's response "Dear Customer,

Request you to please provide us your registered contact details & transaction details on the below Link: bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it. -

Anay
HDFC Bank Customer Assistance