[Resolved]  HDFC Bank — money deducted from payzapp but not transferred to bank

I transferred money from the payzapp account to the bank account.
Money got deducted from payzapp account but it is not credited to the bank account.

And now i am not able to login to payzapp. Im getting error as authentication failed. Whats wrong with payzapp. My security question is also blcoked now. I will never trust hdfc products agai. Im going to change my salary account from hdfc.
My registered mail id is nandini.[protected]@gmail.com
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Oct 31, 2017
Complaint marked as Resolved 
Payzapp automatically refunded my money bit after 8days which is too late. N my payzapp account is also working fine. Dont know how.
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 31, 2017
HDFC Bank Customer Care's response
Dear Customer,

Request you to please provide us your registered contact details & transaction details on the below Link: bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it. -

Anay
HDFC Bank Customer Assistance
Oct 31, 2017
Updated by Nandini K
My issue got solved today. Thanks
 
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