HDFC Bank — money deducted from payzapp wallet but not credited in bank account or refund in payzap wallet

ram1115

from Delhi, Delhi

Oct 31, 2017

Address: Jaipur, Rajasthan, 302001

Website: www.hdfcbank.com/htdocs/common/PayZapp/index.html

Dear team

With reference to the subject, i would like to inform you that i have transfer rs. 5000/- pay zap to my axis bank account on 23rd oct 17 but transaction got failed but wallet money has been deducted from pay zap wallet and not credited in bank account. So you are requested to look into and return my deducted money urgently.

ram singh
Payzap account no. - [protected]
Transaction id.[protected]tk13fs9

Please resolve the issue at the earliest.

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HDFC Bank customer support has been notified about the posted complaint.

Oct 26, 2017

Mahendra Sherugar Kodi's response A FORMAT OF THE COPY OF LETTER SENT TO YOU HAS BEEN ATTACHED FOR YOUR REFERENCE. PLS FULFILL THE REQUIREMENT AND RESPOND TO US FOR PROCESSING THE APPLICATION FURTHER. THANK YOU

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Comments

Mahendra Sherugar Kodi

from Bengaluru, Karnataka

Oct 31, 2017

Application Reference Number : [protected]S2

Jamuna Sharma

from Mumbai, Maharashtra

Oct 31, 2017

My customer ID is 7309214

Account department debited 469 from my account without any information.customer care guys are unable to help me about it.

Kindly help and reverse my amt . otherwise I will escalate social media and CEO.