[Resolved] HDFC Bank — Money deducted not refunded

Jp Dwivedi

from Mundi, Madhya Pradesh

May 18, 2017

Address: 495001

My money has deduct from my account but my wallet mobkwik hasn't update and it should be refunded in 3-15 days but till 10 day dose not refunded .
Mobikwik is my wallet resolve my problem. It's happen first time in mobikwik
My account number - [protected]
HDFC BANK Dhantoli Nagpur

Hhhhhhhhhhhhhhhhhhhhhheeeeeeeeeeeeeelllllllllllllllllllllllllllllllllllllppppppp...⇄

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Jun 22, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 20, 2017

HDFC Bank Customer Care's response Dear Customer,
We like to confirm that the said disputed transaction is not yet claimed by acquiring bank.

The transaction ( i[censored]nclaimed) will be reversed to your account on 16th days from the date of transaction.

In case if customer has a void slip, pls arrange to fax it on[protected] with Auto ID ref 1319211 else transaction ( i[censored]nclaimed) will be reversed to your account on 16th days from the date of transaction.
-Bejoy
HDFC Bank Customer Assistance