HDFC Bank — money didn't transferred but in transaction history it shows seems as success

Address: West Godavari, Andhra Pradesh

Hi, Iam Ravi, on 23rd Oct 2017 transfered 5000 rupees from my icici credit card to axis bank account .but amount not transferred .in transaction history it shows success .when I tried to call centre always get busy please solve this problem.
I need money emergency .
Payzapp account.no : IN[protected]
Mobile no : [protected]
Mail: rajee.[protected]@gmail.com